Warranty

Lifetime Structural Warranty

This warranty against warping, twisting, delamination and other forms of structural deformation by fault of manufacturing.
Conditions apply.

25 Year Domestic Wear Warranty
10 Year Commercial Wear Warranty

This warrants that the lacquer layer under normal use will not
wear through to the bamboo.

 

Please click here to download a copy of the Warranty sheet.

Click here to download Genesis Care and Maintenance guide.

 

Durable

Hardness is the main factor in durability. The hardness of bamboo flooring can be relatively soft or hard in comparison to other woods, and is dependent on three main factors...
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Sustainable

Genesis Bamboo is FSC certified and produced from rapidly renewable Moso Bamboo which grows to maturity in 5-6 years. A hardwood forest, in comparison can take...
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Low VOC

Formaldehyde is a compound chemical made up of carbon, hydrogen, and oxygen that is found literally everywhere, since it occurs naturally and is synthesized ...
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Warranty

Lifetime Structural Warranty.
This warranty against warping, twisting, delamination and other forms of structural deformation by fault of manufacturing...
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Finish

A durable finish is the first line of defense for lasting beauty in wood floors. We use a water-based, solvent free, 10-coat German finish with an aluminum oxide wear ...
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Janka Rating

What is the Janka Hardness Test?
The Janka hardness test measures the hardness of wood. It measures the force required to embed an 11.28 mm (0.444 in) steel ball...
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Make Sure It’s Genesis

Please make sure you are being supplied with genuine GENESIS BAMBOO FLOORING. Several retail outlets have been passing off inferior bamboo flooring as GENESIS Bamboo Flooring. Please check your packaging before installation.